Grievance Redressal
We are committed to addressing your concerns fairly, transparently, and within a reasonable timeframe.
Our Commitment
We value every customer and are committed to providing a smooth and transparent experience. If you have any concern, complaint, feedback, or request related to our services, you may contact our grievance redressal team using the details mentioned below.
Our team will review your concern carefully and make every reasonable effort to resolve it at the earliest.
How to Raise a Complaint
01
Share Your Concern
Email us with your name, contact details, and a clear description of your issue.
02
Review by Our Team
Our grievance team will examine your concern and may contact you for additional details.
03
Resolution
We will respond with an appropriate resolution or update within the defined service timeline.
Contact Details of Grievance Redressal Team
For any request, complaint, feedback, or grievance, please contact:
Varun Dhama
Grievance Redressal Officer
537 JMD Megapolis, Sohna Road, Sector 48, Gurugram, Haryana 122018
Ravi Kumar
Nodal Officer
537 JMD Megapolis, Sohna Road, Sector 48, Gurugram, Haryana 122018
Need Assistance?
Write to us and our team will get back to you as soon as possible.
Email Us